How to run a Vehicle Health Report with SYNC

This is for: SYNC & SYNC with MyFord | Change

Vehicle Health Report with Ford SYNC

If you're wondering whether your vehicle's operating systems are performing properly, you can use a voice command to find out with SYNC® with Voice-Activated Navigation. A Vehicle Health Report provides diagnostic, maintenance, and recall information so you can stay on top of your vehicle’s requirements.27,48

7 STEPS

  • Before you start

    There are a few things you should do before starting step 1:

  • 1

    1

    Turn your vehicle on and put it in Park, not Accessory mode.

     

     

  • 2

    2

    Run your vehicle for at least one minute before you run the report. (You will need to continually run your the vehicle during the collection and sending of vehicle information, as well.)
     

     

     

  • 3

    3

    Turn on your 

     

    • Radio/SYNC
    • Mobile phone

     

  • 4

    4

    Press or pull the Voice button and say, "Vehicle Health Report.

  • 5

    5

    Run Report displays. Press OK.

  • 6

    6

    Connecting displays. SYNC is now checking the status of the major systems in your vehicle and will send this information using your phone.

     
  • 7

    7

    When the vehicle information has been sent, Sending Complete displays.

    Your report will be available in your SYNC Owner account within a few minutes of running your report.

     

Quick Tip

Hear a recording?

If you request a Vehicle Health Report and hear a recording asking you to register at SYNC Owner, but have already activated the service in your account, Caller ID may be blocked on your phone. Be sure the connected phone is registered as the Active phone in your SYNC Owner account, turn off Caller ID blocking, and attempt to run another report. 

Quick Tip

Don't see Vehicle Health Report?

If the Vehicle Health Report service is not available for your vehicle, Vehicle Health will not display as an option in the Phone menu. A dealer-installed upgrade that includes this SYNC feature may be available for your vehicle. Contact your preferred dealership for availability. 

Did you find this helpful?

Thank you for your feedback!

Can we help you find something else?


Lifeline

Post a Comment 

Find SYNC support from your fellow drivers.

Call for Support 

Dial up a Ford representative.

Find a Dealer 

View a list of dealerships in your area.

Live Chat

Get one-on-one SYNC support right now.

Get one-on-one SYNC support.