How to perform a master reset

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This is for: SYNC with Voice-Activated Navigation | Change

If you experience problems with SYNC^®, you can perform a master reset. This process erases all stored data, such as call history, text message information, and previously paired phones, and restores your system to factory settings.²⁷

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6 STEPS

Before you start

There are a few things you should do before starting step 1:
- Your vehicle must be in Park and running, not in Accessory mode
- Familiarize yourself with the controls in your vehicle
- Make a note of any saved Navigation points and other personal data. This process will erase all of your data from SYNC, and will restore SYNC to factory settings
1

1

Press the Aux button to select SYNC.
2

2

Press the Menu button.
3

3

Scroll to System Settings and press OK.
4

4

Use the Seek buttons to find Advanced and press OK.
5

5

Use the Seek buttons to find Master Reset and press OK.
6

6

SYNC displays, “Confirm Reset?” Press OK to reset your system.

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How to perform a master reset

This is for: SYNC with Voice-Activated Navigation | Change

6 STEPS

Before you start

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