SYNC AppLink Overview

Available on select vehicles, SYNC AppLink uses voice-activated technology to build a hands-free bridge between you and your smartphone applications. 

SYNC AppLink-compatible mobile applications are available for Android™, BlackBerry^®, and iPhone^® smartphone platforms, and new applications are being added regularly. Applications can be purchased and downloaded through Google Play, iTunes^® App Store, and Blackberry^® App World™.⁴³

Not all smartphones support SYNC AppLink, and not all applications are available for all phone platforms. See the section related to your phone platform for availability and important settings to make your phone compatible with SYNC AppLink.

If your vehicle is not yet equipped with SYNC AppLink, it may be available to you as a software update from the SYNC Owner site.

Android

SYNC AppLink works with most devices with Android OS 2.1 or later.

Compatible Android applications include: Aha™ Radio, Amazon MP3 for Android with Amazon Cloud Player, AT&T Navigator, Glympse™, Greater Media apps, iHeartAuto, Kaliki, NPR News, Pandora^® Internet radio, Rhapsody, Slacker^® Personal Radio, Scout™ by Telenav^®, Stitcher™, and SYNC Destinations.

BlackBerry

SYNC AppLink works with most devices with BlackBerry OS 5.0 or later.

Compatible BlackBerry applications include: Orangatame's OpenBeak for Twitter, Pandora Internet radio, Slacker Personal Radio, and SYNC Destinations.

Before using OpenBeak, make the following phone settings:

• Select Background on Close option
• Enable SYNC support in the Configuration menu

iPhone

AppLink works with iPhone 3GS with iOS 4.1 or later, with iPhone 4 with iOS 4.2 or later, and with iPhone 5 with iOS 4.3 or later. 

Compatible iPhone applications include: Aha Radio, Allergy Alert^®, Glympse, Greater Media apps, iHeartAuto, MLB.com At Bat, MOG^®, NPR News, Pandora Internet radio, Roximity, Slacker Personal Radio, Stitcher Smart Radio, SYNC Destinations, TuneIn Radio, USA TODAY, WSJ Live.

Before using AppLink, do the following:

• Connect the iPhone to the USB port with the manufacturer-provided cable
• Manually start the application on the iPhone so that it is running in the foreground 
• Lock the iPhone by pressing the lock button on top of the device

Note to 2011 Fiesta owners:
After installing a new application on your mobile phone, close all applications and restart your phone. Once your device reboots, and you’ve paired it, check to see if SYNC can find the new application. If not, try restarting your vehicle. iPhone users may notice that SYNC can take up to 70 seconds to discover a new application on their device.

Once you have downloaded a compatible mobile application, you're ready to use SYNC AppLink. To learn the voice commands and manual controls, view the instructions for your mobile application.

For more information, you can also view the SYNC AppLink reference guide.